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Refund policy

 

RETURNS & REFUNDS GENERALLY

  • Rangeland Communications offers returns or exchanges on most items within the first 30 days of your purchase or within the first 15 days of delivery, whichever period ends later. Once this eligibility window has passed, you will no longer be eligible for a refund or exchange. All returns and exchanges must be accompanied by an approved RMA number from Rangeland Communications. To request an RMA, please email info@rangelandcomms.com.
  • The customer will be responsible for all return shipping expenses.
  • Shipping charges will not be refunded.
  • All returns will be subject to a 15% restocking fee.

 

ITEMS ELIGIBLE FOR RETURN

  • Radios and radio accessories are eligible for return, subject to all other provisions of this policy, provided that they are returned in new, unused condition with all included accessories and original packaging.

 

ITEMS NOT ELIGIBLE FOR RETURN OR REFUND

 

  • Radios and radio accessories without original packaging will not be eligible for returns or refunds.
  • Custom-built solutions, including but not limited to field-deployable repeater systems, are not eligible for return or refund.
  • Software upgrades, software licenses, licensed features, programming software, FCC licensing services, duplexers, and repeaters sold with internal duplexers installed will not be eligible for return or refund.

Example: If you purchase a radio and add a software upgrade (such as encryption), then the radio will be eligible for return (subject to all provisions of this policy). However, the cost of the software upgrade will not be refundable.

 

RESTOCKING FEE

All returns will be subject to a 15% restocking fee.

 

CUSTOMERS SUBJECT TO THIS POLICY AND ALL TERMS AND CONDITIONS

By making a purchase on this site, you agree to the terms of this Return Policy as well as the Terms of Service. (click here to read the Terms of Service)